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It is estimated that 85% of Insurance companies’ executives plan to widely invest in artificial intelligence in the next three years, according to a recent study from Accenture, a software consultancy company. This way, artificial intelligence is ready to change the insurance companies in a number of ways, including the rationalization of the claims’ processes, reducing fraud and bringing better results equally to the customers and the insurance companies.
Collision repairs used to be the replacement of fenders, headlights and bumpers. Nowadays it deals with sophisticated parts and electronics. Repair workers must be prepared to fix a computer on wheels. Due to the complexity of those systems, the verification tools are useful to determine which parts should be redefined or recalibrated. Currently there are four options the repair shops can use to verify a vehicle before and after the repairs to guarantee the systems work correctly.
The new way the insurance companies are working now helps making the repair processes faster. For instance, there are collision equipment that can manage the diagnose part, making it one more way of guaranteeing safety, reducing the time of the whole process and correctly document what needs to be repaired.
From the moment the accident happens to the day the injured driver returns to work, the steps the compensations’ requests can take can be complex. It may involve uncountable parts, technologies and judicial requests of every sort.
The artificial intelligence can help reducing considerably the costs of a complete and complex repair.